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Industry · Services

Indirect spend, finally under control

IT, professional services, cleaning, security, supplies: govern purchasing spread across many requesters and sites without slowing the business down.

  • Self-sufficient requestersRoutine purchases ordered from catalogs.
  • Budgets respectedBudget check before every commitment.
  • Services confirmedServices confirmed before payment.
  • Visible spendIndirect spend classified and analysed.
Why it matters

Scattered, often invisible spend

In a service company, most purchasing is indirect spend: IT, premises, professional services, travel, temporary staff, supplies. It is placed by many requesters across several sites and often escapes negotiated contracts.

The challenge is twofold: make buying simple for employees, and give procurement and finance a clear view of what is spent, with whom and against which budget. Services, harder to check than goods, must be confirmed before they are paid.

Approach

Implementation in five steps

1Analysis

Map indirect spend and suppliers.

2Catalogs

Publish negotiated catalogs for routine purchases.

3Requests

Approval workflows and budget control.

4Services

Contracts, service confirmations and expiry dates.

5Invoices

Centralisation, matching and payment.

Frequently asked questions

Can employees order on their own?

Yes, from catalogs authorised for their entity and within their budget; off-catalog purchases go through a buyer.

How do we check a professional service?

The beneficiary confirms completion at the end of each period or deliverable; without confirmation, the invoice stays blocked.

Can we track budgets by cost centre?

Yes. Each approved request reserves its amount; the owner sees spent, committed and available.

Does it suit a multi-site organisation?

Yes: catalogs, approvers and budgets can be set per site, with a consolidated view at head office.

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